I have only recently happened upon this thread, having had this “page shrinkage, or page size / scale reduction” problem myself. I am afraid HP Customer Support in the UK refused to answer the questions. If the answer to (2) is that there is actually a good enginnering reason with these printers to add margin irrespective of already wide margins set, then why can Canon (for example) make duplex printers in this price range which do not show the problem, but HP can not? Is there really no reason why HP software cannot compare these requirements with the margins set in the application (at least in MS Word, the commonest), and if sufficient margin is set, not to add more and shrink all the content?ģ. What is the real requirement for the duplex rollers to grip the paper, in terms of non-printable margins?Ģ. What I would like to see (apart, of course, from updated software to correct the problem) is for anyone with access to HP staff who reads these postings to try and get someone with detailed technical knowledge in HP to issue an official statement about the duplex printing/margin problem:ġ. You will see from my previous posts that I have tried the various 'workarounds' kindly suggested by HP staff writing in a private capacity in the forum:īut I am afraid none worked fully (but thanks for the suggestions). Personally, I do not think there is anything wrong with these printers (the problem is commonplace with successive models): it is just poor software, which should be easily correctable (in my view). Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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